Privacy Policy
Effective Date: February 21, 2026
1. Introduction
This Privacy Policy explains how (“Verified Acres”, “we”, “us”, “our”) collects, uses, stores, and protects personal data and certain business information when you use our website and Platform (“Service”).
By using the Service, you agree to the practices described in this Policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Information You Provide Directly:
Name, job title, company name.
Contact details such as email address and phone number.
Account credentials (username, password).
Billing and payment information (processed via third‑party payment gateway; we do not store full card details).
Information you submit via forms (demo requests, support, feedback).
2.2 Usage and Technical Information:
Log data (IP address, browser type, device information, access times, pages viewed).
Usage metrics (features used, frequency, search queries) to improve the Platform.
Cookies and similar technologies to support functionality, analytics, and preferences.
2.3 Customer Data:
Data, files, or GIS content you upload or connect to the Platform.
Project-level information you choose to store or process within the Service.
3. How We Use Your Information
We use personal and usage information to:
Provide, operate, and maintain the Platform.
Set up and manage your account and subscriptions.
Process payments and send billing‑related communications.
Respond to your enquiries, support requests, and feedback.
Improve and develop platform features, UX, and performance.
Send you relevant product updates, insights, and communication (you may opt out of marketing emails).
Ensure security, detect fraud, and enforce our Terms.
Customer Data is used strictly to provide and improve the Service and is not sold or shared for unrelated marketing purposes.
4. Legal Basis (where applicable)
Where required by law (e.g., under GDPR if applicable), we rely on one or more of the following legal bases:
Performance of a contract (provision of the Service).
Legitimate interests (product improvement, security, limited marketing).
Consent (where explicitly required for certain communications or cookies).
Compliance with legal obligations.
5. Sharing of Information
We may share your information with:
Service providers and processors: payment gateways, hosting providers, analytics tools, email services, etc., bound by confidentiality and data protection obligations.
Professional advisers: lawyers, auditors, or consultants under appropriate duties of confidentiality.
Authorities: when required by law, regulation, legal process, or governmental request.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
We do not sell personal data to third parties.
6. International Transfers
If any data is transferred or stored outside India, we will take reasonable steps to ensure that an adequate level of protection is maintained in line with applicable data protection laws and contractual safeguards.
7. Data Security
We use reasonable technical and organisational measures to protect data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal data and Customer Data for as long as necessary to:
Provide the Service to you.
Comply with legal, accounting, or reporting obligations.
Resolve disputes and enforce agreements.
Upon account closure, we may anonymise or securely delete data in line with our retention policies, subject to legal requirements.
9. Your Rights
Depending on applicable law, you may have the right to:
Access, correct, or update your personal information.
Request deletion of your personal information (subject to legal/contractual limits).
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
You can exercise these rights by contacting us at info@verifiedacres.com. We may need to verify your identity before acting on your request.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep you logged in and maintain session security.
Remember your preferences and settings.
Analyse how the Platform is used to improve it.
You can manage cookie settings in your browser. Disabling some cookies may affect Platform functionality.
11. Third-Party Links
Our website or Platform may contain links to third‑party sites or services. We are not responsible for the privacy practices of such third parties and encourage you to review their policies before providing any data.
12. Children’s Privacy
The Service is intended for business users and is not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.
13. Changes to this Privacy Policy
We may update this Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Where required, we may also notify you via email or in‑product notice.
14. Contact Us
For questions or requests regarding this Privacy Policy or data handling, please contact: info@verifiedacres.com
